Play responsibly at hbjee and enjoy the fun
hbjee believes gaming should be a source of enjoyment — not stress. Our responsible gaming tools help you stay within safe limits while having fun.
What is responsible gaming and why does it matter?
Responsible gaming means staying consciously in control of your time, money, and emotions. Online betting or casino games become a truly enjoyable experience only when they remain a form of entertainment and do not affect your personal, financial, or social life.
hbjee always wants you to play in a safe, healthy environment. Our platform offers multiple tools to help you set your own limits and take a break when needed.
Remember: gambling is never a reliable source of income and is not a way to recover losses. The outcome of every game depends entirely on chance.
Warning signs of a problem
- Feeling the urge to spend more than your budget
- Continuing to play repeatedly to recover losses
- Neglecting family or work to play
- Feeling unable to stop playing
- Betting with borrowed money or by draining savings
- Increasing anxiety, sleeplessness, or depression
- Hiding the amount or time spent playing
Our safety tools
Use these tools to keep your gaming experience safe at hbjee
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately, and a cooling-off period applies if you want to increase it.
Time-Out Feature
Take a short-term break with a time-out from 24 hours to 30 days. During this time, your account will be completely locked.
Self-Exclusion
If you need a long-term break, apply for self-exclusion ranging from 6 months to permanent. Once activated, it takes effect immediately.
Session Time Limit
Set a limit on how long you play in one sitting. An automatic alert will appear at the set time and the session will end.
Gaming History
View your deposits, withdrawals, and betting history at any time. Analyse your spending patterns to make informed decisions.
Support Centre
Concerned about a gaming problem? Contact us via hbjee's 24/7 live chat or email. We provide support in Bengali.
The core principles of responsible play
Following a few simple principles is important for an enjoyable experience at hbjee. These principles protect not only you, but also your family and loved ones.
Play for entertainment, not income. See gaming as a form of fun — it is not an alternative to earning money.
Set your budget first. Only play with money you are prepared to lose. Do not use funds set aside for essential living expenses.
Stick to your time limits. Decide in advance how long you will play. Log out when the session ends.
Do not play on impulse. Avoid playing when you are upset, tired, or under the influence of substances.
Do not chase losses. Reckless betting to recover a loss from one game only makes the situation worse.
Take regular breaks. Rest between long sessions. Spend time with family and friends.
Building a safe gaming environment is not hbjee's responsibility alone — you have a role to play too. Monitor your own behaviour, and if you feel gaming is having a negative impact on your life, take action immediately.
Do not hesitate to contact our support team. We are always by your side — in Bengali — at [email protected] or via live chat.
Remember, asking for help is a sign of courage. hbjee wants you to remain on the platform as a healthy, happy, and responsible gamer.
Deposit limit & withdrawal guidelines
Minimum deposit amount
You can deposit a minimum of ৳100 using any payment method at hbjee. Start small and stay within your limits.
Minimum withdrawal amount
The minimum withdrawal is ৳1,000. Withdrawals are generally completed within 1 hour.
Payment methods
Deposit and withdraw securely using three mobile banking services: bKash, Nagad, and Rocket.
Financial control is the most important part of responsible gaming. At hbjee, you can set your own deposit limits yourself, which protects you from overspending.
Lowering a deposit limit takes effect immediately. However, a cooling-off period applies when increasing a limit — this prevents you from making a hasty decision.
Always review your gaming account transaction history. If you notice that your monthly spending is exceeding your income, reset your limits or take a time-out.
Your financial information is completely secure with hbjee. All your transactions are protected by SSL encryption and the latest security measures.
Self-Exclusion & Account Closure
If you feel gaming is causing problems in your life, self-exclusion is the most effective step. It makes your hbjee account inaccessible for a set period or permanently.
Choose your self-exclusion duration: 6 months, 1 year, 5 years, or permanent. Once activated, there is no option to reopen the account before that period ends.
During your self-exclusion period, we will not send you any promotional emails or bonus offers. This entire time is for your wellbeing.
To activate self-exclusion or for any support, contact us directly at [email protected] or via live chat.
6 months
Short-term break
1 year
Medium-term break
5 years
Long-term break
Permanent
Permanent exclusion
Frequently Asked Questions
Answers to the most frequently asked questions about responsible gaming